Shipping policy

Shipping Policy

Shipping Costs

Flat-rate shipping: $3.99 for all U.S. orders under $19.99
Free shipping for all U.S. orders $19.99 and above

Processing Time

Orders are typically processed and shipped within 1–3 business days. You’ll receive a tracking email as soon as your order leaves our warehouse.

Where We Ship

We currently ship within the continental United States (excluding Alaska and Hawaii).

Transit Times

Most orders arrive within 3–5 business days, depending on destination and carrier.

Address Accuracy

Please double-check your shipping address during checkout. Outshore Gear is not responsible for delays or losses caused by incorrect or incomplete addresses.

Delivery Issues

If your package arrives damaged or incorrect, contact us within 7 days of delivery with photos and your order number — we’ll make it right.

If tracking shows “Delivered” but you haven’t received it, first check with household members and neighbors, then contact the carrier. If you still can’t locate it, email us at contact@outshoregear.com within 7 days, and we’ll help investigate.

(Theft after confirmed delivery isn’t covered, but we’ll do our best to assist.)